Frequently Asked Questions
Your guide to shopping with WHwebstore
How long will it take for my order to arrive?
Standard shipping typically takes 3-7 business days within the continental US, while international orders may take 10-15 business days depending on the destination.
What is your return policy for fashion items?
We offer a 30-day return policy for all unworn items with original tags attached. Please note that for hygiene reasons, swimwear and earrings cannot be returned.
How do I know which size to choose?
Each product page features a detailed size guide. We recommend measuring yourself and comparing your results to our chart, as sizing can vary between different designers and collections.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and buy-now-pay-later options like Klarna and Afterpay.
Can I track my shipment in real-time?
Yes, once your order is dispatched, you will receive an email with a tracking number and a link to follow your package's journey to your doorstep.
Are the colors of the clothes accurate on the website?
We strive to display our products as accurately as possible; however, colors may vary slightly depending on your monitor settings and lighting conditions.